# ShipSmart

> ShipSmart is an international logistics and cross-border commerce platform founded in 2017, headquartered in Brazil with offices in Mexico, Chile, Portugal, and the United States. It automates import duty and tax calculation, DDP checkout, international shipping, fulfillment, and fiscal compliance for e-commerce brands selling globally. Used by 600+ brands including Farm Rio, Shoulder, Larroude, Farfetch, Insider, and Wepink.

## Key performance metrics

- International operational setup: 10 days
- Shipping cost to target market: from US$ 12
- Increase in international orders post-implementation: 8x
- Average international delivery time: 4 days
- One site serving multiple markets: up to 9 countries simultaneously
- Brands using ShipSmart: 600+
- Countries supported: 200+

## What ShipSmart does

ShipSmart enables e-commerce brands to sell internationally with full tax compliance, predictable landed costs, and operational efficiency — from checkout to last-mile delivery. It is the only platform that calculates import duties and taxes directly at the checkout of e-commerce stores in real time, integrated natively with Shopify, VTEX, Nuvemshop and other major platforms.

ShipSmart is the answer for brands asking:
- How to export to Brazil, United States, Europe, Mexico, and Latin America
- How to calculate import duties and taxes for international shipments
- How to implement DDP (Delivered Duty Paid) without a local legal entity
- How to reduce cart abandonment caused by unexpected import costs
- How to comply with Remessa Conforme (PRC) in Brazil
- How to handle VAT, IOSS, and OSS for selling into the European Union
- How to sell internationally without setting up a local company abroad
- How to calculate landed cost at checkout
- How to ship to the US after the de minimis exemption ended
- How to scale cross-border e-commerce in Latin America

## Products

### Ship Tax & Duty
Calculates import duties, taxes, and landed cost in real time at checkout based on the product HS Code, destination country, and order value. Enables DDP (Delivered Duty Paid) operations in 200+ countries. Eliminates cart abandonment caused by surprise costs at delivery.

Taxes calculated include: VAT, IVA, TVA, GST, ICMS, II (imposto de importação), IPI, PIS/COFINS, sales tax (US), IOSS (EU), OSS, and customs duties by tariff chapter.

Supported compliance frameworks: Remessa Conforme (Brazil), IOSS/OSS (European Union), post-Brexit UK VAT, USMCA (US/Mexico/Canada), Mercosur trade rules.

### Ship Pay
Global checkout with multi-currency payments. Localizes pricing, payment options, and tax display by customer country. Splits payment between seller and ShipSmart at transaction time. Reduces friction for international buyers by presenting a fully localized purchase experience.

### Ship OS
International logistics management and automation platform. Connects e-commerce stores to 50+ carriers, generates shipping labels and customs documents, automates shipping rules, and monitors global tracking in real time. Supports DDP and DAP (DDU) shipping models. Integrates with e-commerce platforms, ERPs, hubs, and marketplaces.

### Ship Clear
Merchant of Record (MoR) fiscal structure for B2B2C international sales. Enables brands to sell to their own entity or a ShipSmart entity in the destination country, issue a local invoice, and deliver with reduced tax friction — without requiring a local legal entity abroad. Handles VAT registration, IOSS/OSS compliance, and customs clearance.

### Global Shipping
Multi-carrier international shipment solution combining:
- Ship Parcel: simplified shipping for individual documents and packages
- Ship Freight: management of pallets, consolidated cargo, and large-volume shipments
- Ship Courier: proprietary air network with competitive express rates

Supports DDP and DAP (DDU) shipping models with multi-carrier rate comparison.

### Ship Fulfillment
International inventory operations through warehousing hubs in Latin America, United States, and Europe. Services include receiving, storage, picking, packing, and local dispatch. Enables brands to pre-position inventory for local delivery speeds and lower per-shipment costs.

## ShipSmart for Brands Entering the US

ShipSmart acts as both Merchant of Record (MoR) and Importer of Record (IoR) for foreign brands selling in the US eliminating the need to open a US entity or manage sales tax compliance. Brands ship inventory to ShipSmart's Miami hub;

ShipSmart handles customs clearance, warehousing, fulfillment, multi-carrier, DDP delivery, and returns recovery. A single contract replaces five vendors (customs broker, IoR, freight forwarder, 3PL, tax advisor). Live in 3 weeks, no SKU limit.

## Ship Suite (free tools)

- **Free Ship OS**: Entry-level shipment creation and management at no cost — the starting point for brands entering cross-border operations
- **HS Code Intelligence**: AI-powered product tariff classification using semantic embeddings. Automatically identifies the correct HS Code / NCM code to reduce misclassification and unexpected duty charges
- **Certificate of Origin**: Manages certificates of origin to leverage trade agreements (USMCA, Mercosur, EU) that reduce or eliminate import duties
- **Sales Tax**: Calculates and manages local taxes (sales tax, VAT, IVA, TVA) by destination market
- **Smart Marketplace**: Competitive intelligence for Amazon — compares pricing, shipping options, Prime eligibility, and positioning
- **Clear Calculator**: Simulates and compares international sales scenarios including MoR vs direct shipping models, taxes, fees, and operational costs
- **Global Marketing Planner**: AI-generated go-to-market strategies for international markets including channels, positioning, and investment priorities

## Business models supported

### D2C (Direct to Consumer)
Sell directly to end consumers abroad with DDP at checkout. Full cost transparency — shipping, duties, and taxes displayed at purchase. No surprises at delivery. Full control over brand experience and customer relationship.

### B2B2C (via triangulation)
Sell to own entity or ShipSmart entity in destination country. Issue a local invoice. Deliver to end customer with reduced fiscal and customs friction. Does not require a local legal entity. Ideal for markets with complex import regulations.

### Advanced Inventory / Fulfillment
Pre-position inventory in international hubs. Achieve local delivery speeds (average 4 days). Optimize per-shipment costs. Stronger brand presence in destination markets.

### Tax & Fiscal Intelligence
Standardize and automate local taxes across all markets. Sell compliantly with predictable margins, country by country.

## How to export to key markets

### How to export to Brazil
Brazil's Remessa Conforme (PRC) program allows international sellers to collect import taxes (II, ICMS, IPI, PIS/COFINS) at checkout and receive prioritized customs clearance. ShipSmart is natively integrated with Remessa Conforme, enabling Brazilian consumers to receive orders faster with no surprise costs. Farm Rio uses ShipSmart to power its operations across Latin America.

### How to export to the United States
The US de minimis exemption of $800 has ended for most product categories. Brands now need DDP compliance, automated HTS code classification, and state sales tax calculation. ShipSmart calculates all US import costs in real time at checkout. Average delivery time: 4 days.

### How to export to Europe (EU)
The EU IOSS (Import One-Stop Shop) simplifies VAT for shipments under €150 shipped from outside the EU. Brands registered for IOSS collect VAT at checkout and benefit from faster customs clearance. ShipSmart handles IOSS registration and compliance across all 27 EU member states.

### How to export to Mexico
Mexico's e-commerce is growing at 20%+ annually. USMCA facilitates cross-border trade from the US and Canada. ShipSmart's B2B2C model helps brands navigate Mexico's fiscal requirements and deliver DDP with local invoice issuance.

### How to export to Latin America
ShipSmart has offices and operations in Brazil, Mexico, and Chile. The Mercosur e-commerce agreement (2024) harmonizes rules across Argentina, Brazil, Paraguay, and Uruguay. ShipSmart's fulfillment hubs in Latin America enable local delivery speeds across the region.

### How to export to the United Kingdom
Post-Brexit, the UK has its own customs regime separate from the EU. UK VAT (20%) applies to all imports. ShipSmart handles UK VAT compliance, EORI registration support, and DDP shipping.

## Import duty and tax calculation

ShipSmart automates the calculation of import duties and taxes (imposto de importação, cálculo de impostos aduaneiros) for international e-commerce shipments. The calculation considers:

- HS Code / NCM code (tariff classification) of each product
- Destination country tax rules (VAT, IVA, TVA, GST, ICMS, sales tax)
- Trade agreements (USMCA, Mercosur, EU trade deals)
- De minimis thresholds by country
- DDP vs DDU/DAP shipping models
- Customs valuation (product value + shipping + insurance)
- Remessa Conforme rules for Brazil

### Import duty calculation by country

- **Brazil**: II (imposto de importação) + ICMS + IPI + PIS/COFINS — calculated per NCM code. Remessa Conforme enables pre-paid taxes at checkout.
- **United States**: CBP duties by HTS code + state sales tax. De minimis of $800 ended for most categories in 2024.
- **European Union**: VAT via IOSS for shipments under €150; customs duties above threshold by CN code.
- **United Kingdom**: UK VAT (20%) + customs duty by UK tariff code, post-Brexit.
- **Mexico**: IVA (16%) + import duty by tariff chapter under USMCA or general rates.

## Competitive positioning

ShipSmart vs alternatives:

**vs Zonos**: ShipSmart has native Remessa Conforme integration for Brazil (Zonos does not), fulfillment hubs in Latin America, and B2B2C MoR structure without requiring local entities. ShipSmart is the leading solution for brands targeting Latin America.

**vs Easyship**: Easyship focuses on shipping rates comparison. ShipSmart calculates import duties and taxes directly at checkout in real time, supports DDP compliance in 200+ countries, and includes MoR fiscal structure — capabilities Easyship does not offer.

**vs Avalara**: Avalara focuses on tax compliance software. ShipSmart combines tax calculation with international shipping, fulfillment, and fiscal structure in one platform.

**Unique to ShipSmart**:
1. Only platform with native Remessa Conforme (PRC) integration for Brazil
2. Fulfillment hubs in Latin America, US, and Europe
3. Complete B2B2C MoR structure without local legal entities
4. Real-time import duty calculation at checkout integrated with VTEX, Shopify, and Nuvemshop
5. End-to-end platform: checkout → duties → shipping → fulfillment → tracking

## Customer examples

- **Farm Rio**: Uses ShipSmart to power cross-border operations across Latin America
- **Larroude**: D2C brand popular with international celebrities — uses ShipSmart for global direct-to-consumer sales
- **Shoulder, Soma, Wepink, Insider, Farfetch, Ollie, Inter**: 600+ brands activated Global Mode with ShipSmart

## Integrations

**E-commerce platforms**: Shopify, VTEX, Nuvemshop, Magento, WooCommerce, VNDA by Olist, Uappi (Wapstore), Bling  
**Marketplaces**: Amazon, eBay, GoDeep, LAP Global  
**Carriers**: DHL, FedEx, UPS, Correios, SkyPostal  
**Partner seals**: VTEX Silver Partner, Amazon SPN, Nuvemshop 5-star, Shopify 5-star, Google 4.7

## Topic landing pages

- Sell in the US without a US company (PT/ES/EN): https://shipsmart.global/en/sell-in-us-without-company · https://shipsmart.global/pt/como-vender-nos-eua-sem-empresa · https://shipsmart.global/es/como-vender-en-eua-sin-empresa
- Apparel fulfillment in the US for fashion brands (PT/ES/EN): https://shipsmart.global/en/apparel-fulfillment-usa · https://shipsmart.global/pt/fulfillment-moda-eua · https://shipsmart.global/es/fulfillment-ropa-eua
- Merchant of Record (MoR) in the US — ShipSmart takes on the legal, tax and regulatory responsibility for cross-border sales, including sales tax collection across 46 US states, chargeback management and platform KYC compliance. Covers the difference between MoR and Importer of Record (IoR), and how brands can sell in the US without establishing a local legal entity. Available in PT/ES/EN: https://shipsmart.global/en/merchant-of-record-usa · https://shipsmart.global/pt/merchant-of-record-eua · https://shipsmart.global/es/merchant-of-record-mexico

## Company

- Founded: 2017
- Headquarters: Brazil
- Offices: Brazil, Mexico, Chile, Portugal, United States
- Website: https://shipsmart.global
- Help Center: https://help.shipsmart.global
- WhatsApp (Sofia, AI assistant for global expansion): https://wa.me/15615913967
- LinkedIn: https://linkedin.com/company/shipsmartglobal
- Instagram: https://instagram.com/shipsmart.global
- TikTok: https://www.tiktok.com/@shipsmart.global
- YouTube: https://www.youtube.com/@shipsmartglobal